Job Opening: Junior IT Support

We are seeking a motivated and enthusiastic Junior IT Support to join our IT team with the following qualifications:

• Key Responsibilities:

• Resolving IT support requests from employees
• Good knowledge in Active directory domain and services
• Good knowledge in Networking
• Answering employee questions regarding computer systems
• Gathering and analyzing data to diagnose problems with computer systems
• Changing configurations and settings to fix computer issues
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Providing daily report on completed and pending tasks

• Experience: between 1 and 3 years
• Education: Bachelor degree or Technical Diploma in Information Technology or related field
• Skills:
• Strong communication and interpersonal skills to interact effectively with team members
• Ability to manage multiple tasks simultaneously and prioritize issues effectively.
• Schedule: From Monday to Friday from 8 am till 3:30 pm